Terms and Conditions of Membership 2024/25
AthleteMannies Limited
Company Number: 09786682
Company Address: 39 Church Lane, Teddington
These terms and conditions ("Agreement") set forth the terms and conditions governing
your membership with AthleteMannies Limited ("Company"). By joining our membership
service, you agree to comply with and be bound by the following terms and conditions:
1. Monthly Retainer:
1.1. The membership requires a monthly retainer fee as agreed prior to joining the agency.
1.2. Payment of the retainer fee shall be made via direct debit through our payment
processor, GoCardless.
2. Minimum Subscription:
2.1. The minimum subscription period is 4 months from the date of enrollment.
2.2. After the minimum subscription period, you may pause or cancel your subscription by
providing the notice specified in point 5.
3. Payment Holidays:
3.1. Payment holidays are available, allowing you to temporarily suspend your
membership payments.
3.2. To request a payment holiday, you must provide notice in accordance with point 5.
4. Payment Obligation:
4.1 You are obligated to pay a monthly retainer fee to AthleteMannies Limited for the
duration that our nanny is providing services to your family. The retainer fee was agreed
upon prior to joining the agency and is payable via direct debit through our payment
processor, GoCardless.
4.2. Consequences of Non-Payment:
Failure to make timely payments of the retainer fee may result in suspension or
termination of your membership with AthleteMannies Limited. If payment is not received,
you will not be able to continue using our nanny services, and the relationship between
your family and the agency will cease.
4.3. Release Payment Option:
Should you wish to discontinue the monthly direct debit membership but still desire to
engage our nanny services, you have the option to pay a release payment of 8 months
value in membership fees. Upon payment of this release fee, you may continue using our
nanny services without the requirement of a monthly retainer fee.
5. Cancellation Notice:
5.1. If you wish to cancel your membership, you must provide written notice via email to
richard@athletemannies.com or ben@athletemannies.com.
5.2. Cancellation notice must be received at least 1 full calendar month prior to the desired
cancellation date.
5.3. For example, if you provide notice to cancel anytime in July, you will be responsible for
paying
the membership fee for the month of August.
6. Prorated Payments:
6.1. If you join the membership program mid-way through a month, your membership fee
will be
prorated accordingly for that month.
7. Debit Date Flexibility:
7.1. You may choose any calendar date in a given month for your membership payment to
be
debited.
7.2. Please inform us of your preferred debit date, and we will make reasonable efforts to
accommodate it.
8. Membership Benefits:
8.1. The membership grants you access to all our services, including the booking fee for
our
nanny.
9. VAT Registration:
9.1. VAT is charged at the standard rate of 20% on the membership fee.
9.2. The total membership fee will include the applicable VAT amount.
10. Penalty for Unreported Nanny Hiring:
10.1. If you hire or rehire a nanny without notifying us, you will be subject to a penalty fine.
10.2. The penalty fine will be equivalent to 1 full year of membership, amounting to £1200
+ VAT.
11. Nanny's Hourly Rate:
11.1. The membership fee does not include the nanny's hourly rate.
11.2. The nanny's hourly rate is to be paid directly to our nanny or via a payroll service as
mutually agreed upon.
12. Additional Terms:
12.1. Notice must be provided in writing via email to the designated email addresses
specified
above.
12.2. Notice provided by our placed nanny will not be considered valid. Notice must come
directly
from the family.
12.3. Failure to provide notice to pause or cancel your membership will result in automatic
renewal each calendar month.
Please refer to the full terms and conditions for any additional details or specific
requirements related to your membership. These terms and conditions are subject to
change at the discretion of AthleteMannies Limited.
If you have any questions or concerns regarding these terms and conditions, please
contact us at he provided email addresses (richard@athletemannies.com)
AthleteMannies Limited
Company Number: 09786682
Company Address: 39 Church Lane, Teddington, TW11 8
Client Signature:
Print Name:
Date:
Agency Representative:
Print Name:
Date: